trutap forum » Using Trutap

Changing you IM details

bozward
Member

How do you change your IM setting once loaded. There doesn't seem to be anywhere within the application where I can change the username/password for my MSN account?

Posted 8 months ago

Hi there. What trutap provides is a transport for your IM, so administrative tasks like changing your username or password would have to be performed through the core channel, which in your case is MSN/Hotmail. If you want to change your password or username for MSN, then you have to turn to your MSN Live Messenger. Hope this helps!

Posted 8 months ago

bozward
Member

I am sorry but you have not understood.

Within the J2ME application I have entered details for my MSN account. These details were incorrect and therefore the application does not log in correctly to MSN. Therefore I need to change the MSN settings within the application to the correct ones and thus allow Trutap to login to MSN.

Q: How do I change the MSN settings within the application.

I am using a Nokia E65.

Posted 8 months ago

bozward
Member

Hi,

I reset the phone and then the 'menu' softkey provided me with a menu. This was not available before, so now I can see how to do it. I think you need to address the memory foofprint to ensure that the menu options can function on the Symbian devices which have lower memory.

Thanks

Posted 8 months ago

Ok I see what you meant. Sorry I did not previously understand. Thanks for your feedback though, I will pass this on to our Operations Team! :)

Posted 8 months ago

rudycancer
Member

help me . . . !
me can't setting my account.

Posted 2 months ago

rudycancer
Member

help me . . . !
me can't setting my account.

Posted 2 months ago

Hi rudycancer,

Sorry to hear you are having trouble with your account settings. Please send us an email at support at trutap.com detailing the IM account you are trying to set up and the error messages that you are receiving, and we will be happy to assist you.

Thank You.

Posted 2 months ago

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